Terms of Service

1. Acceptance of Terms

By accessing and using this website or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website or services.

2. Service Descriptions

Charles Smith Auto Repair provides truck body repair, painting, collision repair, and fleet maintenance services. We strive to provide accurate descriptions of our services, but we do not warrant that the information on our website is completely accurate, current, or error-free.

3. Estimates and Pricing

Estimates provided are approximations based on the information available at the time. Final pricing may vary based on:

• Additional damage discovered during inspection
• Parts availability and pricing changes
• Labor time required based on actual repair complexity
• Changes requested by the customer after work begins

We will always communicate price changes and obtain your approval before proceeding with additional work.

4. Appointments and Cancellations

We require at least 24 hours notice to cancel or reschedule appointments. Repeated no-shows or late cancellations may result in预约 fees or requires prepayment for future appointments.

5. Payment Terms

Payment is due upon completion of services unless other arrangements have been made in advance. We accept cash, checks, and major credit cards. For insurance work, we will coordinate directly with your insurance company for covered repairs.

6. Warranty

We warranty our workmanship on all repairs for a period consistent with industry standards. Specific warranty terms vary by service type and will be provided at the time of service. This warranty does not cover:

• Damage resulting from accidents, misuse, or neglect after repair completion
• Normal wear and tear
• Pre-existing conditions not related to our repair work

7. Customer Responsibilities

Customers are responsible for:

• Providing accurate information about their vehicle and repair needs
• Removing personal belongings from the vehicle before service
• Notifying us of any pre-existing damage or conditions
• Providing valid contact information for communication about their vehicle

8. Liability Limitations

Our liability for any claims arising from our services shall not exceed the total amount paid for those specific services. We are not liable for:

• Incidental or consequential damages
• Loss of use of your vehicle during repair period
• Items left in vehicles (please remove all personal belongings)
• Pre-existing conditions or normal wear

9. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Charles Smith Auto Repair and is protected by copyright laws. You may not reproduce, distribute, or use any content from this website without our written permission.

10. User Conduct

When using our website, you agree not to:

• Use the website for any unlawful purpose
• Submit false or misleading information
• Attempt to gain unauthorized access to our systems
• Interfere with the website's operation

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.

12. Termination

We reserve the right to terminate or suspend access to our services and website without prior notice for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties.

13. Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of Texas, United States. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in Universal City, Texas.

14. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on this page. Your continued use of our services after any changes constitutes acceptance of the new terms.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

• Phone: (210) 658-5412
• Address: 119 West Lindbergh Boulevard, Universal City, TX 78148
• Email: info@lancasterumpires.com

Last Updated: February 2025